Quote Originally Posted by paborn View Post
I emailed the Tarntawan directly and have had no response for three days. Is this normal for them? Is this no longer the best way to book, should I rely on booking sites? In may day the hotel was delighted to book direct and save the commission, even offering the better rate. Has all this changed?
The Tarntawan is under new management so maybe things have changed. Also, I believe Hotels are not allowed to undercut booking sites. Maybe this is why you haven't heard.

I think you are in the UK and, if so, maybe you could do the same as I do which is to book through Expedia.co.uk I have used them many times and their rates are always the best I can find. It also has has the advantage of paying immediately in GBP from your UK bank account.