I stayed at the Pinnacle Lumpini in December and my Friend just returned from staying there. Both of us noted a distinct downturn in service and accomodations from stays in the past. Ranging from the rooms looking more shabby, toilets that won't flush and TVs that don't work. My friend complained several times about his non-working TV but nothing was ever done. My complaint about the slow toilets was answered with "all the toilets in the building are like that sir'. The waiters in the restaurant are bored looking and unattentive. You pretty much have to scream at them to get a cup of coffee or tea.
We have both decided to try another place next time.

Anybody else noticed this downturn?

Similar Threads: