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Thread: Zing Spa and Resort not responding to emails or picking up their phone

  1. #1
    Senior member poshglasgow's Avatar
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    Zing Spa and Resort not responding to emails or picking up their phone

    Greetings from a wet and windy Sussex, UK!

    I have a booking with Zing Spa and Resort which, as you know, sits next to Jomtien Complex. I made the booking back in August with a Mr.Kiettisak Ruaytrakool.

    As my trip is now just three weeks away, I want to make sure the booking is safe. I've sent five emails in recent days (all unanswered) and this morning they are not answering their phone. Extraordinary!

    Is there some kind soul currently in the Jomtien area who could pop into reception on my behalf and verify my booking. If so can you please 'pm' me? Very many thanks.

    PG


  2. #2
    Senior member poshglasgow's Avatar
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    Re: Zing Spa and Resort not responding to emails or picking up their phone

    Quote Originally Posted by poshglasgow View Post
    Greetings from a wet and windy Sussex, UK!

    I have a booking with Zing Spa and Resort which, as you know, sits next to Jomtien Complex. I made the booking back in August with a Mr.Kiettisak Ruaytrakool.

    As my trip is now just three weeks away, I want to make sure the booking is safe. I've sent five emails in recent days (all unanswered) and this morning they are not answering their phone. Extraordinary!

    Is there some kind soul currently in the Jomtien area who could pop into reception on my behalf and verify my booking. If so can you please 'pm' me? Very many thanks.

    PG
    In view of the appalling lack of response to my 5 +emails and 7 telephone calls (unanswered), I have decided to cancel my booking. I cannot trust a hotel that fails to respond over what was a two-week attempt to make contact with them. I shall now seek an alternative venue for my one-month stay.

  3. #3
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    Re: Zing Spa and Resort not responding to emails or picking up their phone

    Agate is next door and only a little more expensive. it's our favourite Thai hotel.

    You'll get a quick response from;

    suraksa.p@theagatepattaya.com

  4. User who gave Like to post:

    Dodger (November 10th, 2022)

  5. #4
    Senior member poshglasgow's Avatar
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    Re: Zing Spa and Resort not responding to emails or picking up their phone

    Quote Originally Posted by Oliver2 View Post
    Agate is next door and only a little more expensive. it's our favourite Thai hotel.

    You'll get a quick response from;

    suraksa.p@theagatepattaya.com
    Many thanks!
    PG

  6. #5
    Senior member homeseeker's Avatar
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    Re: Zing Spa and Resort not responding to emails or picking up their phone

    Recently I booked at Zing there and got written confirmation by email but they do not answer the phone or reply messages. I checked on face book and there is a mobile number given there and a lady answered with good English and she confirmed my booking and said they have had a problem with their phone and messaging system. She apoligised for the inconvenience but said no problem for staying at the hotel.


    She did not elucidate further as to the rationale for no responses to phone or messages.

    Likely I will retain the booking unless someone here knows something else.

    TiT.

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