May 16th, 2007, 10:09
"Clearer transport signs needed at airport
SARITDET MARUKATAT - Comment Bangkok Post
'Beware of illegal airport taxis. Look for our official yellow AoT limousines."
"For your safety and comfort, please use AoT limousines."
Incoming passengers waiting for their belongings unloaded from planes at each of the 22 baggage claim carousels at Suvarnabhumi airport will see either one of those big ads at their luggage collection points.
The messages clearly target visitors who are about to leave the new, controversial airport for the capital or other cities. Limousine touts even approach passengers preparing to leave the baggage area for the arrival hall to try to persuade them to pick their service.
Like most other ads, they only tell half the truth and carefully avoid mention of the negative side of their products. The other side of the information the Airports of Thailand Plc intentionally forgets to tell the ad readers is that convenience and comfort always come with extra charges. Using AoT vehicles mean the riders have to pay more.
Of course, the airport agency has done nothing wrong in posting the messages to lure potential customers newly-arrived in the country. But what is missing is the AoT's failure to clearly and effectively inform users of Suvarnabhumi that there are more than AoT's limousines on offer outside the world's largest single terminal airport. Public buses, express airport buses and public taxis are there too.
When the country built the new airport and opened it in September last year, Thailand hoped to make it rival those in Singapore and Hong Kong in the fight to become a regional hub of commercial airlines.
Still, one of several things that makes Suvarnabhumi lose out to its rivals is the lack of clear signage and absence of information advising air passengers of the choice of public transport to take them to their destinations in Bangkok and, just as important, how and where to find them..."
Full article http://www.bangkokpost.net/News/16May2007_news19.php
I had rather hoped that they would have got rid of the limo touts at the new airport. It was one of the unsavoury things about arriving in Thailand. Being ripped off the second you arrive in a country is not good.
SARITDET MARUKATAT - Comment Bangkok Post
'Beware of illegal airport taxis. Look for our official yellow AoT limousines."
"For your safety and comfort, please use AoT limousines."
Incoming passengers waiting for their belongings unloaded from planes at each of the 22 baggage claim carousels at Suvarnabhumi airport will see either one of those big ads at their luggage collection points.
The messages clearly target visitors who are about to leave the new, controversial airport for the capital or other cities. Limousine touts even approach passengers preparing to leave the baggage area for the arrival hall to try to persuade them to pick their service.
Like most other ads, they only tell half the truth and carefully avoid mention of the negative side of their products. The other side of the information the Airports of Thailand Plc intentionally forgets to tell the ad readers is that convenience and comfort always come with extra charges. Using AoT vehicles mean the riders have to pay more.
Of course, the airport agency has done nothing wrong in posting the messages to lure potential customers newly-arrived in the country. But what is missing is the AoT's failure to clearly and effectively inform users of Suvarnabhumi that there are more than AoT's limousines on offer outside the world's largest single terminal airport. Public buses, express airport buses and public taxis are there too.
When the country built the new airport and opened it in September last year, Thailand hoped to make it rival those in Singapore and Hong Kong in the fight to become a regional hub of commercial airlines.
Still, one of several things that makes Suvarnabhumi lose out to its rivals is the lack of clear signage and absence of information advising air passengers of the choice of public transport to take them to their destinations in Bangkok and, just as important, how and where to find them..."
Full article http://www.bangkokpost.net/News/16May2007_news19.php
I had rather hoped that they would have got rid of the limo touts at the new airport. It was one of the unsavoury things about arriving in Thailand. Being ripped off the second you arrive in a country is not good.